Data Protection & Privacy Policy
Effective Date: 18 JANUARY 2023
Introduction:
At Cambrian Academy Pte Ltd, we are committed to protecting the privacy and personal data of our users, clients, and partners. This Data Protection and Privacy Policy ("DPP Policy") outlines how we collect, use, disclose, and protect personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.
1. Scope and Application:
This DPP Policy applies to all personal data collected, used, and disclosed by Cambrian Academy Pte Ltd, including personal data of our users, clients, employees, contractors, and other stakeholders. It covers all aspects of our operations, services, and interactions involving personal data.
2. Definitions:
- "Personal data" refers to any data that can identify an individual directly or indirectly.
- "User" refers to any individual who uses our learning services.
- "Client" refers to any individual or organization that engages our learning services.
- "Stakeholders" include employees, contractors, partners, and any other individuals involved in our business operations.
3. Collection of Personal Data:
We collect personal data in a lawful and fair manner. Personal data may be collected through various channels, including but not limited to:
- User registration and enrollment forms
- Online platforms and learning management systems
- Communication channels (e.g., email, telephone)
- Surveys and feedback forms
The types of personal data we may collect include, but are not limited to:
- Name, address, and contact details
- Identification information (e.g., NRIC, passport details)
- Academic and professional qualifications
- Employment history
- Payment information
4. Purpose of Collection and Use of Personal Data:
We collect and use personal data for the following purposes:
- Providing learning services and managing user accounts
- Responding to inquiries and providing support
- Administering and improving our learning programs
- Communicating updates, promotions, and relevant information
- Conducting research and analysis to enhance our services
- Complying with legal and regulatory requirements
5. Disclosure of Personal Data:
We may disclose personal data to third parties in the following circumstances:
- With user consent or as required by law
- To our trusted partners and service providers who assist in delivering our services
- In response to legal requests, court orders, or regulatory obligations
- In the event of a merger, acquisition, or transfer of assets
We take appropriate measures to ensure that third parties who receive personal data comply with the PDPA and adequately protect the data.
6. Data Protection and Security:
We employ reasonable security measures to safeguard personal data against unauthorized access, disclosure, alteration, or destruction. These measures include but are not limited to:
- Implementing access controls and user authentication mechanisms
- Regularly monitoring and auditing our systems for vulnerabilities
- Encrypting sensitive data during transmission and storage
- Training employees and contractors on data protection best practices
- Establishing incident response procedures
Despite our best efforts, no data transmission or storage system can be completely secure. Therefore, while we strive to protect personal data, we cannot guarantee its absolute security.
7. Retention and Disposal of Personal Data:
We retain personal data for as long as necessary to fulfill the purposes for which it was collected and to comply with legal and regulatory requirements. Once personal data is no longer required, we will dispose of it in a secure manner in accordance with our data retention policies.
8. Access and Correction of Personal Data:
Users and clients have the right to access and correct their personal data held by us. Requests for access or correction should be made in writing to our Officer at the contact details provided below. We will respond to such requests within a reasonable timeframe and in accordance with the requirements of the PDPA.
9. Updates to the DPP Policy:
We may update this DPP Policy from time to time to reflect changes in our business operations or legal requirements. Any updates will be posted on our website, and users will be notified of material changes through appropriate channels.
10. Contact Information:
For any queries or concerns regarding our DPP Policy or the handling of personal data, please contact our Officer at the following address:
Head Office:
33 Ubi Ave 3, #05-37, Vertex (Tower A) Singapore 408868
Email:
enquiry@cambrianacademy.com.sg
Office: (+65) 6509 6277
Hotline / Whatsapp: (+65) 8686 3456
Conclusion:
At Cambrian Academy Pte Ltd, we are committed to maintaining the privacy and confidentiality of personal data. By implementing this DPP Policy, we aim to ensure compliance with the PDPA and build trust among our learners and stakeholders.